Monthly Archive for January, 2009

Show Me the Way, Part 2


By following some basic rules, we can ensure that we see real returns on our signage investment, ensure that we’re giving sales staff everything they need to get traffic flowing, and remove any room for excuses. Here are some more fundamental rules for making sure that we get the most from our signage.

TEMPORARY SIGNAGE:
These signs, while temporary, are absolutely invaluable for driving traffic. They include A-frames, flags, spinners, etc, with messages such as “Now Open”, “Event Today”, “Decorated Model,” etc, and they should all naturally list the property name and contact information including phone number and website address should those interested not have time to stop for your event.

PROXIMITY BILLBOARDS:
Outdoor signage like billboards can be very cost-effective. Rather than using these signs as branding for your company’s offerings and lifestyle, etc, these should be used as very large “directional” signs that are simple, basic, and to the point: “OPAL POINT / NEW TOWNHOMES / NEXT LEFT” and of course, again, you must include the property website address.

READABILITY & CONSISTENCY:
Finally, what makes signage effective is ensuring that it is engaging and attention-getting while also being easy to read, easy to pull the essential information from (see the criteria for “Entrance Sign” in our last post), and ensuring that all signs are consistent—that is, that each clearly looks like it came from the same property. When signs do not appear to be all from or for the same property, they are confusing to the prospect. And, consistency helps build recognition, further maximizing your investment.

There are of course more kinds of signage, and things you can do with them, but these are the essentials you must follow to make sure your new home sales signage is really working for you as hard as possible.

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Show Me the Way: Effective New Home Signage


What brings traffic? Quality websites that are optimized for search engines to find easily. But beyond that, the second biggest source of traffic is still the most fundamental and traditional type of advertising: Signage. We often make many excuses for why traffic is down, and usually the culprit that sales people point to is “poor signage.”

By following some basic rules, we can ensure that we see real returns on our signage investment, ensure that we’re giving sales staff everything they need to get traffic flowing, and remove any room for excuses. If your website is pulling qualified traffic and your signage is too, then the only thing left for salespeople to do is close the deal. No more excuses. Here’s how NDG Communications makes signage work as hard as possible.

THE FUNDAMENTALS OF NEW HOME SALES SIGNAGE:

THE ENTRANCE SIGN:
The entrance sign must be highly visible, easily readable (even at 55mph+), share product type, amenities, phone number, and most importantly, the website address.

MODEL/SALES CENTER SIGN:
The model or sales center sign must include model name (if applicable), hours of operation, phone number, and again, most importantly, the website address.

DIRECTIONALS/BANDITS:
Directional routes should be well mapped out. Directional/wayfinding signs should help buyers find your communities and capture buyer interest in your property. These signs also let “drive-by” prospects know there is a home on the market in the neighborhood. The signs should be clear and easy to read; 20×24 is recommended. And, the routes should be driven every weekend to ensure proper placement of signs.

Stay tuned for the second half of this article.

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NDG Communications at IBS 2009


We invite you to join NDG Communications President Tom Nelson at the 2009 International Builders Show in Las Vegas. Tom will be a featured guest speaker again this year and his topic will be “Attracting Today’s Buyers Online: Building Success with Connected Customers.” The panel for this talk also includes Mike Lyon of www.DoYouConvert.com and Stephen Feltner, President of New Homes & Rentals Divisions at Move.com.

Tom and his fellow panelists will provide extensive strategies for developing effectively targeted online marketing campaigns, including:

• Proper integration of online and offline marketing initiatives
• Fulfilling buyer expectations of real estate websites and their content
• Understanding the latest online marketing trends to help reduce standing inventory and drive more home buyer traffic to sales centers

Date: Thursday, January 22, 2009

Time: 8:00AM to 9:30AM

Location: North 259/261

Click here to see the official IBS website listing for Tom’s talk.

If you’re a homebuilder and ready to help make your online investment create real, measurable returns, this talk is one you just can’t miss.

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Getting to the Top, Part 2


With interactive advertising the advertiser now has total control of budget—meaning they determine how much they are willing to pay for each click, and how many clicks they will pay for in a predetermined period.

And, with the fully detailed reports of the campaign’s performance provided by the various ad venues (Google AdWords, AdSense, Realtor.com, etc.) you can now actually see and determine what works and what doesn’t to refine your approach to maximize the return on your online advertising investment.

This is the true advertising revolution: You are now in control. You determine what is spent, where it’s spent, and when to change course to ensure your share of the prospect pie. And you do it armed with hard and accurate information about your results.

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Getting to the Top: More Search Engine Basics


Last time, we talked about the fundamentals of making sure your website is as close to the top of the list as possible for prospect internet searches. Implementing those changes is critical, but the process takes time. And since we know that time is money, and that we have sales goals to meet every month and quarter, let’s discuss what you can do while you’re working on improving your search rankings. If you can’t get to the top of the list organically (that is, without paying for it, by relying on the fundamentals of your website’s content for search engine optimization), you can buy your way to the top, often for a very competitive price, and even with small and limited budget.

One very effective form of internet advertising, Pay-Per-Click (PPC), is flexible, measurable, and highly effective. Providing the campaign is professionally managed PPC advertising can provide an excellent return on investment, enabling you to reach potential customers at the right time, right place, and right cost.

What is “Pay-Per-Click”? When you search for something on google.com, you’ll see both a list of websites in the main column, as well as narrow column of “paid-for” websites in the right-hand column. These are essentially ads for your website that appear based on specific keyword searches. You determine which keywords or keyword phrases are appropriate for your prospects and your property, for example “Waterfront lots in Charles County” or “St. Louis Townhomes.”

While it may appear that this approach could be costly, “Pay-Per-Click” is really “Pay-Per-Performance” because you only pay when a user clicks through to your website, rather than paying for each time your ad is displayed. This is a vast improvement over traditional print advertising which relies on the reader actually remembering what she or he read to use later, and cannot prove its effectiveness. Better still, with Pay-Per-Click, you get to actually bid on these search terms or phrases rather than just paying a set fee, and you can control when your ads will appear, as well as control your total budget—you determine how much you will spend in a given time period.

And, because this is interactive advertising, you can now truly see what works—and what doesn’t, so that you can refine your approach over time to maximize your online advertising investment. Then, if your website has a clear and compelling message, the probability of conversion (an online registration) is high, and an in-person visit from the prospect is now much more likely, giving your sales team the opportunity to make personal contact with the prospect.

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Happy New Year


Everyone at NDG Communications would like to wish you a very happy new year. We hope 2009 brings you peace, joy, and success. We look forward to working with our clients next year, and helping them achieve and exceed their goals.

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